daniel@darksys:~

whoami

Daniel Ruiz

Senior Systems Engineer building secure systems, automation, and useful products.

linkedin.com/in/daniel-r-389a0698/

cat about.txt

I’m a New York–based systems engineer with more than 15 years across IT infrastructure, security, automation, support, and media technology. From TED’s production systems to enterprise engineering at Reddit, I’ve built a career around making complex technology reliable, understandable, and genuinely useful.

ls ./selected-work

cat ./experience.log

linkedin ↗
OCT 2022—NOW
Reddit, Inc.

Systems Operations Engineer

  • Led international office network deployments end to end, coordinating requirements, ISP and fiber delivery, hardware rollouts, vendors, and operational deadlines.
  • Serve as Incident Commander for critical infrastructure and SaaS alerts, aligning engineering, security, and product partners through rapid diagnosis and resolution.
  • Own global Meraki networks and enterprise SaaS services while delivering secure integrations, high-tier escalation support, and technical evidence for SOC audits.
OCT 2021—JUL 2022
ChartHop

Lead IT Security Engineer

  • Designed and operated identity governance, access boundaries, and endpoint security controls across JAMF, NGAV, EDR, and DLP platforms.
  • Partnered with engineering teams on custom SAML and OAuth integrations plus automated Okta SSO lifecycle management.
  • Built the internal IT support function from the ground up, creating durable documentation, self-service troubleshooting, and scalable operating practices.
  • Maintained security and compliance baselines supporting continuous SOC 2 and HIPAA readiness.
OCT 2020—OCT 2021
Litify

IT Systems Administrator

  • Administered a broad enterprise stack spanning Okta, Google Workspace, Microsoft 365, Atlassian Cloud, Meraki, Zendesk, Slack, and GitHub Enterprise.
  • Engineered secure provisioning and deprovisioning workflows for accounts, role-based access, group membership, and application entitlements.
  • Resolved operating-system, network, and directory-service issues while balancing hands-on administration with platform governance.
  • Translated business goals into clear technical requirements, strengthening cross-functional delivery and trust in IT.
MAY 2018—OCT 2020
Campaign Monitor

IT Operations Engineer

  • Designed a zero-touch Mac deployment workflow and managed MDM configuration, imaging, asset records, and device lifecycle operations.
  • Deployed standardized Zoom room systems across conference hubs and remote offices, improving reliable global collaboration.
  • Ran service-desk workflows and SLA operations in Freshservice while administering Okta SSO across core business applications.
  • Partnered with Finance on annual IT budgets, quarterly inventory audits, and secure end-of-life device erasure.
FEB 2015—MAY 2018
TED Conferences

IT / A/V Technician

  • Supported high-availability production environments spanning Blackmagic routing and switching, projection systems, and Windows streaming hardware.
  • Maintained Synology and CrushFTP SFTP services plus high-speed 10GbE connectivity for the video engineering organization.
  • Built an internal iOS application that interfaced with Crestron hardware to streamline theater-control workflows.
  • Managed Oomnitza inventory accuracy and configured live broadcast connections for global audiences through Livestream Studio.

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